|Assuring Training Quality|
Training should be considered to be no different to any other business process - and as such it should be subject to the same rigorous quality controls as any other critical process. more...
"Anger: an acid that can do more harm to the vessel in which it is stored than on anything on which it is poured."
Seneca (5 B.C. 65 A.D.)
|Glossary of training and organizational development terms.|