Assuring Training Quality Training should be considered to be no different to any other business process - and as such it should be subject to the same rigorous quality controls as any other critical process. more...
"If you can't measure it, it doesn't exist; if you can measure it, it's not worth measuring; if you do measure it, you'll probably distort it."
Watson, Mager, Turner, Wills, Heisenberg et al
Glossary of training and organizational development terms. more...
