How to Manage Discipline
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First and foremost, be positive. Trust people to act responsibly, treat everyone fairly, and tackle issues and concerns early. Performance and motivation will then be good, and the incidence of formal discipline and complaints will be minimal. However, no matter how well you manage, disciplinary or grievance situations may still crop up occasionally, and you need to know how to approach them.
‘Discipline’ can range from an informal warning to dismissal. Whatever the circumstances, the guiding principles for handling discipline are the same:
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