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Training should be considered to be no different to any other business process - and as such it should be subject to the same rigorous quality controls as any other critical process.

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16 December 2019


This post describes how you can ensure that your customers receive important emails.

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2 December 2019


Increasingly, filtering systems are trying and keep spam out of your inbox. Sometimes, they accidentally filter out the e-mails you want to receive.

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28 November 2019


Can you leave just two squares by removing only two matches?

Video and 'click' solutions

23 November 2019


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